Deliveries are made via our selected partners: NET EXPRESS EUROPE and GEODIS.
Shipping to France
Deliveries are made via:
FRANCE EXPRESS and GEODIS.
Free Shipping in France (except Corsica 35€)
Our Delivery times
Orders are delivered within 2 to 4 working days from the expedition day.
The order is processed 24 hours after the purchase date and according to the availability of the bicycles.
Once the bike or wheels are dispatched, you will receive an SMS as well as an email letting you organize your order delivery very easily.
We only send bikes that have been checked, monitored and 90% assembled. You will need just a few minutes to finish the assembly: Placing the front wheel, aligning the stem with the frame, and screwing the pedals. A toolkit is provided.
IF YOUR PARCEL IS DAMAGED:
Please check your package carefully before accepting it. If open or damaged, the package must be refused or checked before accepting the package. Sign on the delivery slip only if your order is complete and in good condition. In case you accepted the package, photos will be required for any claim.
As soon as we receive the item at our warehouse, it will be inspected by our Returns Department. Once the return is validated, you will be refunded within 2 to 3 days after reception.
HOW TO RETURN THE PACKAGE?
We will send a deliveryman to pick up the package directly from you
Our priority is to make your purchase at Infiné a pleasant experience. Should you return the product, we will send a deliveryman to pick up the package directly from you. We will refund you within 72 hours following the date of reception of the package.
- Bikes, wheels or accessories must be packed in their original packaging.
- Bikes, wheels or accessories must be returned perfectly clean and without any damage.
- Bikes may be tested on dry asphalt pavement for maximum 1km and must not show any signs of wear and tear.